Privacy Policy

We take your privacy seriously.

This privacy policy was last updated January 23, 2020.

Haloderm, Inc., a California limited liability company that owns and operates www.haloderm.com, known hereafter collectively as the "Site," cares about the privacy of each user of the Site. If you have any questions or concerns regarding this statement, you may contact us at info@haloderm.com. You can also contact us via regular mail at: Haloderm, Inc., 7040 Avenida Encinas Ste 104, Carlsbad CA, 92011

Information Collection

The Site collects information from our users at several different points on our Site. When you use the Site, some basic, general information is collected. This general information is used internally in connection with our business to improve the Site, including our marketing and advertising efforts, and to make your use of the Site as enjoyable and efficient as possible. When you set up an account on our Site or purchase an item from our Site, we collect personal information provided by you that may include your: (i) first and last name; (ii) billing address; (iii) shipping address; (iv) other shipping addresses; (v) email address; (vi) phone number; (vii) credit card account number; (viii) items purchased from us; and (ix) browsing, buying and selling patterns.

To use some features on the Site, a user must first complete a registration form. During registration, a user is required to give contact information, such as name and email address. This information is used to contact users about the services on our Site for which they have indicated interest.

 

Information Collection by Third Parties

We and our business partners, such as advertisers, may use various technologies to collect information from your computer or device and about your activities on the Site and elsewhere. For example, we and our business partners may collect and store non-personally identifying information through technologies such as cookies, log files, clear gifs (also known as web beacons), and other technologies to help determine user viewing preferences for advertising and other purposes. 

  • Log Files. Technical information from your browser may be automatically collected when you visit the Site.  This information includes your IP address, your browser type, operating system, access times, the content of any undeleted cookies that your browser previously accepted from us (see "Cookies" below), and the referring website address.

  • Cookies. A cookie is a piece of data stored on a user’s browser that tracks non-personal information about the user. When using the Site, we may assign your computer one or more cookies which enable us to improve the quality of our Service, to customize your experience, and for other purposes.  Cookies allow us to automatically collect information about your browser or device activity on the Site, such as the web pages you visit, the links or advertisements you click, or the other actions you conduct while using the Site. Most browsers automatically accept cookies, but you can usually modify your browser setting to disable cookies. If you choose to disable cookies, you will still be able to access the Site, but you may not be able to use all of the interactive features we offer. Additional information on cookies can be found at: http://www.microsoft.com/info/cookies.htm.

  • Web Beacons. We, or our advertisers, may use standard Internet technology such as web beacons, clear gifs, pixels, and other similar technologies, to gather aggregate information about your browser or device activity on the Site.  We also may include web beacons in promotional e-mail messages or newsletters to determine whether messages have been opened and acted upon. We use such web beacons to gauge the effectiveness of our marketing efforts and the quality of the Site, and for other purposes.

  • Information collected by third-parties. We and our business partners, such as advertisers, may use technologies, such as cookies and pixels, to collect information about users who view or interact with these advertisements, our Site, and elsewhere on the Internet over time and connect to other websites.  This information allows us and our business partners to deliver customized advertisements and gauge their effectiveness.  Please note that we do not have access to or control over third parties’ cookies used on the Site or elsewhere, and this policy does not govern the use of cookies by these third parties.

 

Some of the third-party companies we use help us serve targeted product recommendations. These companies may use data about you in order to provide recommendations for products and services that might be of interest to you. Some of these third-party advertising companies may be advertising networks that are members of the Network Advertising Initiative (NAI) and/or participants of the Digital Advertising Alliance (DAA). To learn more about this behavioral advertising practice or to opt-out of this type of advertising, you can visit networkadvertising.org or http://www.aboutads.info/choices/.

Information Use and Sharing

We use your personal information in order to provide you with the content, subscriptions, goods and services that you requested or purchase on our Site. We use your email address to provide you with information about your order and its status and we may occasionally send out emails, including newsletters, to people who have placed an order on-line, with information about other goods and services available on our Site. Your phone number may be used by us in the event that our customer service representatives need to contact you about an order you have placed or to contact you regarding customer offers or information you have requested or we need to provide to you.

The personal information you provide to us and information about your order may be combined with other personally identifiable information from our records and other sources.  This information will be used to make our future marketing efforts more efficient.  This information may also be shared with our third party service providers and other marketers whose products or services we feel may be of interest to you. If you prefer that we do not share your personal information with our marketers, please email us at info@haloderm.com.

We will not sell, share, or rent this information to a third party in any way other than as disclosed in this privacy policy without your opt-in agreement. We may share this information with third parties in ways disclosed in this privacy policy. If we or some or all of our assets are acquired by another company, including through a sale in connection with bankruptcy, that company will possess the information collected by us, and it will assume the rights and obligations regarding your information as described in this privacy policy.  We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities and may, in our sole discretion, disclose personal information or other information to satisfy any law, regulation, subpoena, or government request. We reserve the right to release personal information or other information about users who we believe are engaged in illegal activities or are otherwise in violation of our Terms of Service, even without a subpoena, warrant or court order, if we believe, in our sole discretion, that such disclosure is necessary or appropriate to operate our Site or to protect the rights or property of Haloderm, Inc, our affiliates, or our officers, directors, employees, agents, third-party content providers, suppliers, sponsors, or licensors. We also reserve the right to report to law enforcement agencies any activities we reasonably believe in our sole discretion to be unlawful. If we are legally compelled to disclose information about you to a third party, we will attempt to notify you by sending an email to the email address in our records unless doing so would violate the law or unless you have not provided your email address to us.

Sharing of General or Demographic Information

We may share aggregated, general or demographic information we collect about our users and their use of our Site with our partners (except where noted for specific co-branded relationships below) and advertisers in a manner which does not identify any individual user.

 

Links

The Site contains links to other Web sites. We want you to be aware that when you click on such links, including banner advertising, which take you to a third-party or Web site, you will be subject to such third-party's privacy policies. Please be aware that we are not responsible for the privacy practices of such other Web sites and we expressly disclaim any and all liability for the actions of third parties, including, without limitation, actions relating to the use and/or disclosure of personal information by such third parties. We encourage our users to be aware of when they leave our Site and enter a third-party Web site and to read the privacy statements of each and every Web site that collects their personal information. This privacy policy applies solely to information collected by our Site.

Newsletters and Other Communications

If a user wishes to subscribe to one of our e-bulletins or mailing lists we will ask for contact information, such as name and email address. You may unsubscribe from any of our mailings at any time but using the “unsubscribe” link contained in each email.

Occasionally, it is necessary to send out service-related announcements. For instance, if our service is temporarily suspended for maintenance, we might send you an email informing you of such service interruption. Generally, users may not opt-out of receiving these service-related communications. In addition, we communicate with our users on a regular basis to provide requested services and regarding issues relating to their account via email.

 

Send to a Friend

If a user elects to use our referral service to inform a friend about a part of our Site, a form asks for the friend's name and email address. The form will automatically send the information to the friend via email. We may store this information for tracking and reporting purposes, and we will use the form only to send this one-time referral email.

Surveys and Contests

From time-to-time, our Site requests information from our users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user has a choice whether or not to provide us with such information. Information requested may include contact information, such as name and shipping address, and demographic information, such as zip code, age level. Contact information will be used to notify the winners and award prizes. Survey information will be used to monitor or improve the use and efficiency of the Site.

 

Security

The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially reasonable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about the security of our Site, you can send an email to info@haloderm.com.

 

Choice and Opt-Out

We may use third-party companies to help us serve targeted product recommendations. These companies may use data about you in order to provide recommendations for products and services that might be of interest to you. To learn more about this behavioral advertising practice or to opt-out of this type of advertising, you can visit networkadvertising.org.

 

Correction/Updating Personal Information

If a user's personal information changes or if a user no longer desires our service, we will enable our users to correct, update or remove from our Site the personal data they provided to us. Such changes can be made by emailing our Webmaster at info@haloderm.com.

Collecting Information From Children Younger than 13

The Site does not knowingly collect or use any personal information from children under the age of 13 without obtaining verifiable parental consent.

 

Notification of Changes in Use of Information

Our privacy policy is subject to change. In the event of any change, we will provide notice of such change on our Site. If we want to use your personal information in a manner different from that stated to you at the time you provided such information to us, we will notify you of such change by posting notification of such change on our Site. We encourage you periodically to check this page to learn about the information we collect, use, and share. Your continued use of the Web sites affirms your agreement to such changes.  If you have opted out of all communication with our Site or have deleted or deactivated your account with us, then you will not be contacted and your personal information will not be used. If you have any questions about this privacy policy or believe that Haloderm, Inc., Web sites are not abiding by our privacy policy, please contact our Webmaster by e-mail at info@haloderm.com.